"At DOBUY, trust is the foundation of our relationship with customers. We understand your desire for privacy and recognize that you entrust us with your personal and financial information. Our Online Privacy Policy is designed to describe our privacy practices and principles in an easy-to-navigate, read, and understand format. We are dedicated to treating your personal information with care and respect."
DOBUY ("DOBUY", "we", or "our") has established this privacy policy ("Privacy Policy") to let you know the types of information we may collect on the DOBUY website and/or platform and any applications where this Privacy Policy is published ("Site" or "Sites"), how and why we collect the information, why we use the information and when we may disclose the information.
1. We inform you that the practices described in this Privacy Policy apply only to information collected by the Applications and any personal information we may receive about you from other online and offline sources, such as public databases, in connection with an application you submit to services. However, if you have already entered into a service agreement with DOBUY governing the provision of transaction processing services ("Terms of Conditions and Use"), then this Privacy Policy governs the rights and obligations of each party with respect to the Account Holder Data. Transaction-related information (as these terms is set forth in the "Terms of Conditions and Use") and other information collected or sent in connection with the transaction processing services provided under the Services Agreement is set forth in the Services Agreement. If the same information is collected by the Site and collected or sent in connection with the transaction processing services provided under the Services Agreement, the terms of the Service Agreement govern each party's rights and obligations with respect to such information. To the extent permitted by law, in the event that this Privacy Policy conflicts with the terms of any Service Agreement or other agreement with us, the terms of such Service Agreement or other agreement shall prevail.
2. This app is operated in the United Arab Emirates. Your use of this app constitutes your agreement to have your information processed in accordance with this policy and local laws.
3. By using the App, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the App.
4. We reserve the right to modify or amend the terms of our Privacy Policy from time to time to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will post any changes to the Privacy Policy on this page and, if the changes are material, we will provide further notice. Your continued use of Apps after you post changes to these terms will mean that you accept those changes. If we intend to apply the changes or changes to this Privacy Policy retroactively or to personal information already in our possession, we will warn you of the changes or changes and, if required by law, obtain your consent.
5. The information we collect about you falls into general categories - information you provide to us and information that is automatically collected about you when you use one of our Systems and information that we collect from third parties. This information may be personal information or anonymous information as described in this Privacy Policy.
6. Personal information refers to information that identifies (directly or indirectly) a particular individual or business entity. Examples may include your name, postal address, email address, phone number, Social Security number, federal tax identification number, date of birth, bank information, or other information.
7. Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, a particular individual or business. You can provide anonymous information or may be collected automatically through online tracking technologies. Examples may include information about your Internet browser, device information about your device that you use to access the Site (this information may include geolocation information and device-only information), demographic data such as city and state, usage information about use of the App, additional traffic data such as access time and date, software failure reports, session identification numbers and access time, and other information related to your use of the Site.
8. If Anonymous Information is combined with other information to identify you, we will treat it as Personal Information.
9. We collect information from you or about you when you provide us with this information directly. For example, we may obtain information when you request products or services from us, register in the app, or submit an application for services or products, respond to surveys, contact customer support, or otherwise interact with us through a System.
10. In addition, when you interact with our Systems, we collect information through technology such as cookies and Web beacons. See the Online Tracking section below.
11. The information collected through this technology helps us to serve you better each time you visit the App. Cookies are information stored directly on the device you are using. They allow us to collect information such as the type of browser you are using, the amount of time you spend using the services, the websites you visit, and the preferences you have set up for your accounts.
12. We may also receive information about you from other online and offline sources,such as public databases, social media platforms, and other third parties. We may also collect and store information about you that we receive from our offline interactions with you to, among other things, allow us to update and correct the information contained in our database and better personalize your Systems experience.
13. We and some trusted service providers operating on our behalf collect information about your activity in the App using tracking technologies. The information collected through these technologies helps us serve you better each time you visit the Sites. These technologies include:
14. Cookies are information stored directly on the device you are using. They allow us to collect information such as the type of browser you are using, the amount of time you spend using the Services, the websites or applications you visit, and the preferences you have set up for your accounts. We use this information for the purpose of customizing your experience, increasing security, facilitating navigation, displaying material more efficiently, recognizing the device you are using to access the Sites, and understanding how the Sites are used. Websites do not use cookies that capture unencrypted personal information about you.
15. You can choose to make your device refuse to accept cookies, and most devices and browsers offer additional privacy settings for cookies. You can do this through your browser settings. Each device and each browser is a little different, so check your device settings or browser Help menu to learn the correct way to modify your cookies. If you disable cookies, you will not have access to many features that make the user experience more efficient and some of the Sites will not work properly. Please note that you will need to manage your cookie settings for each device and browser you use.
16. Pixel tags, web beacons, clear GIFs and other similar technologies. Typically, these are small pieces of data that are embedded in images on the site, in our applications, or in certain email communications. They may involve the transmission of information directly to us, to another party on our behalf or to another party in accordance with your privacy policy. We may use these technologies to gather information we collect about you.
17. Location tracking on mobile devices. Certain apps on mobile devices may give us information about your location when you request information from them. We may use this information to improve the products and services we provide to you, as well as to improve our services in general in your area.
18. We use service providers such as Google Analytics and Mixpanel, which use cookies and other similar technologies, to collect information about the use of the websites anonymously and report website trends, without identifying individual visitors.
19. No tracing: There is no market standard for the operation of Do Not Track consumer browser settings on commercial websites. Due to the lack of such standards, our websites do not respond to do not track consumer browser settings.
20. No tracing: There is no market standard for the operation of Do Not Track consumer browser settings on commercial websites. Due to the lack of such standards, our websites do not respond to do not track consumer browser settings.
A. Rate your subscription for services;
B. Support DOBUY's legal compliance obligations;
C. Provides access to the sites;
D. Communicate with you about your account with us and send you information about features and improvements on or for our Sites;
E. Communicate with you about changes in our policies;
F. Send newsletters, offers and promotions to our third-party services, products and services or special events by email, text or other means at all times in accordance with your local privacy and anti-spam laws;
G. Manage promotions and surveys;
H. Optimize or improve our products, services and operations;
I. Detect, investigate, and avoid activities that may violate our policies or be illegal;
J. Perform statistical, demographic and marketing analyses of users of the Site.
21. Except as disclosed in this Privacy Policy, we do not disclose Personal Information collected through the Site to any company that is not part of DOBUY or its parent company, subsidiaries or related entities. Although, as disclosed below, we may provide some personal information to certain business partners, co-marketers and other third parties, in no event will we sell or rent your personal information as part of a customer list or similar transaction to unrelated parties independently market to you.
22. SERVICE PROVIDERS. We may share personal and anonymous information with agents, subsidiaries, affiliates, partners and other third parties performing functions on our behalf, such as hosting, billing, content management tools, analytics, customer service, fraud protection, etc. These entities have access to the Personal Information necessary to perform their duties and are required to maintain the confidentiality and security of that Personal Information. Service Providers are prohibited from using, selling, distributing or altering this data in any way other than to provide the requested services.
23. BUSINESS PARTNERS. We provide products and services to customers through various banks and affiliated companies, as well as non-affiliated companies. To the extent permitted by applicable laws, we may share your personal information with our business partners or other third parties that allow us to meet your processing needs. We may contact our existing customers by mail, phone or email to offer additional products or services that we believe may be of interest to you. Although the treatment we give to your Personal Information is governed by this Privacy Policy, the treatment given by the business partner or third parties to your Personal Information will be governed by the third party's business partner or privacy policy.
24. EMERGENCY SITUATIONS. We may also use or disclose Personal Information if required by law or in good faith that such action is necessary to (a) comply with applicable law or comply with legal proceedings filed with us or the Site; (b) protect and defend our rights or property, the Site or our users, or (c) act in emergency circumstances to protect our personal safety, our affiliates, agents or users of the Site or the public.
25. SHARING ANONYMOUS INFORMATION. To the extent permitted by applicable laws, we may disclose or share anonymous information (or other information other than personal information) in any other way we deem appropriate or necessary. Among other things, we may disclose anonymous information to third parties to help us determine how people use parts of the site and who our users are, so that we can improve the site.
26. The security of your personal information is important to us. The personal information collected by the site is stored in operational environments that are not available to the public. Our security procedures mean that we may occasionally request proof of identity before disclosing your personal information to you. In certain transactions over the phone and in person, we may ask for your full Social Security number, account number, or other information to verify your identity before performing the transactions you have requested. Please note that DOBUY will never initiate an email request for your sensitive information (for example, Social Security number, personal ID, password, PIN, or account number). If you receive an email requesting your confidential information, suspect the request and contact us immediately to report suspicious activity. Please understand, however, that while we do our best to protect your Personal Information as soon as we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. We review our security procedures to consider the appropriate technology and methods to protect information.
27. By using the Site, you undertake to: (a) provide true, accurate, current and complete information about you and your company and (b) promptly maintain and update the registration information to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, outdated or incomplete, or if DOBUY has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, DOBUY has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
28. You are entirely responsible for the security and confidentiality of your password and account. In addition, you are fully responsible for any and all activities that occur on your account. If you suspect that your account or password has been compromised, you should inform DOBUY immediately. We may need to suspend access until we can issue new credentials to access your account. All transactions in your account will be deemed authorized by you unless you have informed us of your compromised account or password.
29. The Site may contain links to other sites operated by DOBUY, DOBUY affiliates or third parties. Please be informed that the practices described in this DoBUY Privacy Policy do not apply to information collected through third-party websites, websites operated by DOBUY affiliates or dobuy-operated websites where this Privacy Policy is not published. DOBUY does not warrant and is not responsible for the privacy actions and policies of third parties or their affiliates or their websites, and therefore encourages you to familiarize yourself with the privacy policies provided by those parties.
30. The system should be used in the United Arab Emirates. We try to protect the Personal Information of all users of the Site and attempt to comply with local data protection and consumer rights laws to the extent that they may apply to DOBUY services, but the Site is directed to citizens of the United Arab Emirates and our policies are directed to compliance with those laws. If you are unsure whether this Privacy Policy conflicts with applicable local privacy laws where you are located, you should not send your Personal Information to DOBUY.
31. If you are located outside the UAE, you should be aware that your personal information will be transferred to the UAE, whose laws may differ from the laws of your country. If you are located in a country outside the UAE and voluntarily send us Personal Information, you agree to the general use of such information as provided in this Privacy Policy and the transfer of such information to and/or the storage or processing of such information in this territory and you understand that your information may be available to government authorities under applicable legal orders and laws there. We may store and process your personal information in any country where we have facilities or in which we hire service providers, and by using the Services, you consent to the transfer of information to countries outside your country of residence, including the UAE, which may have data protection rules different from those of your country.
32. We will retain your personal information for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
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